Privacy Policy

Introduction

rare-cruise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rare-cruise.com or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit an enquiry form
• Register for a training programme
• Contact us via email
• Subscribe to updates or newsletters

This information may include your name, email address, organization name, job title, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Administer and deliver training programmes
• Send you information about our services (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the specific context:

• Contract Performance: Processing necessary to fulfill our services to you
• Consent: You have given explicit consent for specific processing activities
• Legitimate Interests: Processing necessary for our legitimate business interests
• Legal Obligation: Processing required to comply with applicable laws

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Training records are typically retained for seven years for quality assurance and legal compliance purposes.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist with website hosting, email delivery, or payment processing
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. You can control cookie preferences through our cookie banner and your browser settings. For more information, see our Cookies Policy.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 43 Thornfield Lane, Bristol BS8 2HN, United Kingdom